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Mayo allows no visitors

ROCHESTER — To protect the safety of Mayo Clinic Health System patients and staff, patients in the Emergency Department, hospital and outpatient clinics at all health system sites will no longer be allowed to have visitors.

The Emergency Department visitor restriction went into effect Monday, March 23. The outpatient clinic visitor restriction goes into effect Tuesday, March 24. The restriction on visitors for hospitalized patients was implemented Friday, March 20.

Compassionate exceptions will be granted on a case-by-case basis, including births and end-of-life care, among other specific circumstances. All visitors granted exceptions will be screened prior to entry. No visitors under the age of 18 will be allowed.

These visitor restrictions will remain in place until further notice. We encourage family members to consider other ways to connect with their loved ones via phones or other devices.

We understand that these restrictions will be difficult for patients and their loved ones. We are taking these necessary steps to protect our patients and our staff.

Here is other important information about receiving health care in the upcoming weeks:

What To Do

If you are showing any sign of possible COVID-19 symptoms, please contact your local health care provider. Your provider or a nurse will direct you to our dedicated COVID-19 Nurse Line. If you meet testing criteria, you will be directed to one of our local testing sites.

What NOT To Do

This virus spreads rapidly. Help us minimize potential exposure to other patients by not coming into a clinic or hospital to be tested. Please call your local provider first to find out how to be evaluated.

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