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American Family Insurance agency owner Lori Opitz earns top honor for customer service

MADISON, Wis. — Lori Opitz, dba Lori J Mickelson Agency, an American Family Insurance agency owner in New Ulm, has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program. “At American Family, we believe our customers deserve an exceptional experience, day in and day out, and our agency owners are on the front lines, honoring that commitment,” said Ann Hamilton, American Family Insurance customer experience vice president. “Even in 2020, facing a global pandemic and all the challenges that ...

Hoffman promoted to branch manager

NEW ULM — Citizens Bank Minnesota, Lafayette Branch, announced that Colin Hoffman has been promoted to branch nanager. Hoffman joined Citizens as an intern in the summer of 2018. He shadowed every department in the bank. In 2019, he accepted a position as a client service representative ...

Blethen Berens acquiring Nierengarten & Hippert

NEW ULM — Blethen Berens, located in Mankato and New Ulm, announces the acquisition of Nierengarten & Hippert, Ltd. of New Ulm. Nierengarten & Hippert, Ltd., attorney Roger Hippert will be joining Blethen Berens effective April 1, 2021. Roger practices primarily in the areas of real estate and probate, business, family and elder law and is also the New Ulm City Attorney. “It has been a privilege for me to represent my clients throughout my career, and I know that the experienced and capable lawyers that I will be practicing with at Blethen Berens will enhance and continue that ...

SouthPoint recognized for outstanding marketing

SLEEPY EYE — SouthPoint Financial Credit Union is a recipient of five Minnesota Credit Union Network Marketing Awards. Winners were honored at a virtual event FEB. 18. The award program recognizes outstanding efforts in the areas of branding, community impact and outreach, digital advertising, video and complete campaigns. “Minnesota credit unions are doing remarkable things to grow brand awareness and market to members and nonmembers alike,” said MnCUN Vice President of Communications and Engagement Andrea Molnau. “The statewide awards program recognizes the best of the best. ...

Bank Midwest earns 2021 Top Workplaces USA award

Bank Midwest has announced it has earned the 2021 Top Workplaces USA award, issued by Energage, a purpose-driven organization that develops solutions to build and brand Top Workplaces. “Receiving the Top Workplaces USA award is an honor and we were thrilled to learn of the accomplishment,” Mary Kay Bates, President and CEO, said. “At Bank Midwest we talk often about our people being the best at what they do. Over the last year, I’m proud of what our team accomplished as we adjusted operations to serve our customers in different ways. And they did this by keeping the success and ...